Reasons for data loss in electric door lock
2017-02-26 15:28
Details of the problem:
I have used the FCL-918E electric door lock for a few days, and suddenly there is a phenomenon of data loss, and it will not work even after power off, what is the cause?
Expert answer:
Hello! Thank you for purchasing our company's products! The memory chip memory overflow will cause data loss, the FCL-918E electric door lock supports a maximum of 1,000 users, do you have more than 1,000 users who issued the card? If not, please re-add the card and issue the card. If this happens again, the memory chip should be broken, please contact the salesperson and send it back to the manufacturer for repair.
